Welcome to One IT
Services and Solutions
IT Provider for Education
Ask us about our services!
Accredited MIS Support
We support Arbor, Bromcom, SIMS and ScholarPack
Office 365
As a Microsoft Partner and Sales Specialist organisation we are able to provide a range of Microsoft Cloud Services to our customers.
Our experienced team are from a variety of professional backgrounds. We’re just a phone call or email away whenever you need support.
We know that not everyone is the same, and this is also true of your IT needs. Your SLA (Service Level Agreement) will be discussed and agreed so that it suits you.
We aim to close most tickets the day they’re opened. If they can’t be closed on the same day, we’ll keep you updated via our online helpdesk system.
We have a team of experienced engineers who work both on our helpdesk and on-site to support you with the implementation and use of your IT systems.
We have accreditations in a multitude of applications and services, meaning our team can provide expert support and advice.
We’re a not-for-profit organisation, so everything you pay is put back into improving and developing our services.
We have worked with ONEIT for a number of years. They have provided outstanding service and support during all of this time, responding instantly to any issues or queries we have in relation to our computer systems including both hardware and software. Our dedicated technician is fantastic, being on site frequently to ensure everything is operating as it should, liaising with all staff members at school in a personable, professional and highly effective manner.
ONEIT also manage our website, ensuring any amendments and updates are made almost as soon as they are requested.
We find them a fantastic organisation to work with and fully endorse all that they do.
The SIMS support team always go the extra mile when it comes to school support. The knowledge and expertise they have available is phenomenal, this helps the school keep abreast of changes. A fantastic service.
I would like to take this opportunity to pass on our thanks to the SIMS team at OneIT who have worked very closely with us to further increase the use of assessment manager to produce termly progress reports for our children. They provide an excellent all round service which is much appreciated by all at Chandlers Ridge. Thank you.
We have had support from OneIT for years with everything, particularly website support. Their training, especially when the website provider changed was superb. The team cover every aspect. Then, when you are back to school and you forget it all (!) we have our saviours who are outstanding at helping via email. Whinstone’s website is top notch and up to date due to OneIT‘s help.
I have always received excellent service both through the help desk (including access to senior staff) and through in school technical support. We currently have a weekly timetabled visit which is sufficient to maintain the systems and deal with issues in a three form entry primary school with over one hundred computers. One IT SS provides a very personable team who make strong links with the school, getting to know the school systems, the staff and their needs well. This helps to ensure that all problems are rectified in a short time with as little down time as possible. As a Headteacher in a relatively small authority I am aware that these views and experiences are shared by my colleagues.
Harewood Primary have worked extremely successfully with One IT Services and Solutions for over 12 years. Throughout that time the support we have received has been excellent; no request is too much trouble.